Testing Corner: Subject Lines Make a Difference

Like the teaser copy on an envelope, the goal of the email subject line is to create curiosity about the email’s content, to entice your prospect to open it and read further. We know that 35% of recipients cited the subject line as the most important factor motivating...

Testing Corner: Which thank-you email worked best?

Keeping in touch with your customers and expressing your appreciation should be at the top of your to-do list, now that this down economy has sparked such fierce competition.   Many marketers accomplish this by offering a discount for future purchases in their...